BILLING:

Please let us know if payment info that we have on file has changed.  Keeping payment info current can ensure there is no interruption to therapeutic services delivered. 

Our medical billers send out invoices bi-monthly via square. You can access your statement by scrolling all the way to the bottom of the invoice and clicking on the attached pdf, where you will see a breakdown of appointment dates, what insurance has paid and what is your financial responsibility.

Burien Counseling works with JS Billing Services which provides medical billing.  JS Billing services will receive patient information to streamline the submission of claims.  JS Billing sends out invoices every 15-30 days.  Invoices are sent via Square and will have an electronic PDF attached to it which is an explanation of what insurance paid and client responsibility.  Once invoices have been sent out, please review the associated charges and appointment dates and if you have any questions, please ask JS Billing.  If we do not receive any questions on the invoice, the payment info you provided will be automatically charged 7 days after receiving your invoice. Please note that we do not send out paper invoices/bills.  All invoices are electronic for your convenience and can be paid and processed by you at any point upon receiving it. Additionally, if you have questions about what you can expect to pay for counseling, your provider can give you an estimate of how many appointments will be beneficial for you, which will help you determine what is financially reasonable for you.

If you have questions about billing, please contact our billers at (please allow up to 5 business days for a response):

[email protected] 

INSURANCE:

Counselors at Burien Counseling accept the following insurances:

Regence BlueShield​
Kaiser PPO & HMO
Premera
​First Choice Health
Blue Cross Blue Shield
LifeWise

​Please check with your insurance provider regarding your mental health benefits and coverage.  For many, deductibles reset in the new year and which means you may have invoices where you are financially responsible for a larger portion of the counseling services you received.  

Primary insurance claims are submitted electronically for all in-network insurance. Secondary insurance claims are submitted electronically after primary insurance processes the claims.  This billing is a courtesy only; any balances such as copays, coinsurance, and deductibles are the patient's responsibility after the primary insurance processes the claim.  Balances are not held for secondary insurance processing.  (Please note that CMS forms will also be provided in a PDF format to assist patients in reimbursement. Most secondary insurances require a copy of the primary EOB and CMS/superbills)

​​Additionally, for non-insurance clients some of our providers will be increasing their rates for individual, couples and Marriage and Family therapy.  Please check with your provider about their rates.

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